An operations manager plays a pivotal role in ensuring the seamless flow of goods from suppliers to customers. This position entails meticulous planning and coordination of all logistics activities, from receiving and storing products to picking, packing and shipping them efficiently. The operations manager is also tasked with interpreting customer feedback, measuring operational performance against set plans, and developing comprehensive reports and metrics to track performance. By identifying savings opportunities and implementing continuous improvement initiatives, the operations manager ensures that the supply chain operations remain efficient, cost-effective and aligned with organizational goals.
If you’re looking for a way to advance your career and become a certified expert in your field, consider an APICS certification. Based on results from the annual ASCM Supply Chain Salary and Career report, supply chain managers with an APICS certification reported earning more than their counterparts without a certification.
It pays to earn an APICS Certified in Planning and Inventory Management (CPIM), Certified Supply Chain Professional (CSCP) or Certified in Logistics, Transportation and Distribution (CLTD) certification.